Extend Your Team with Experienced myAvatar Experts
Whether you need ongoing application support, specialized configuration expertise, or assistance with a strategic initiative, Joxel provides flexible myAvatar consulting services tailored to your organization’s needs.
Our consultants bring more than a decade of hands-on experience across implementations, optimization initiatives, day-to-day administration, revenue cycle operations, reporting, and system configuration. We can act as an extension of your team, support a specific project, or provide fully outsourced myAvatar administration services.
Flexible Support. Deep Expertise. Proven Results.
Why Joxel?
Unlike traditional consultants, our team combines deep myAvatar technical expertise with real-world experience supporting behavioral health, human services, and county organizations.
We understand that successful system configuration requires more than technical knowledge. It requires an understanding of clinical workflows, operational processes, reporting needs, reimbursement requirements, and end-user adoption.
Whether you need strategic guidance, project-based support, or a long-term partner, Joxel provides practical solutions that help you get more value from your myAvatar investment.
A Partner for Every Stage of Your myAvatar Journey
Implementation
Support during planning, configuration, testing, training, and go-live.
Optimization
Improve workflows, reporting, user adoption, and operational outcomes.
Ongoing Support
Provide day-to-day administration, troubleshooting, and enhancement services.
Strategic Advisory
Guide long-term EHR planning, governance, and continuous improvement.
Fully Outsourced myAvatar Support
Need ongoing support but don't have dedicated internal resources? Joxel can serve as your myAvatar support team, providing:
- System administration
- User support and troubleshooting
- Security and user management
- Workflow enhancements
- Reporting assistance
- Vendor coordination
- Change management support
- Application optimization
Configuration & Enhancement Services
Need help with a specific initiative? Our consultants can provide targeted assistance with:
- New program implementations
- Form development and maintenance
- Workflow redesign
- Revenue cycle improvements
- Reporting and dashboard development
- Data conversion projects
- System upgrades
- Add-on product implementation
Common Challenges We Help Solve
- Limited internal myAvatar resources
- Vacant application administrator positions
- Growing configuration backlogs
- Workflow inefficiencies
- Reporting challenges
- Revenue cycle performance concerns
- Regulatory and compliance updates
- New program implementation requirements
- Update management and testing
Core myAvatar Services
- Practice Management (PM)
- Clinical Workstation (CWS)
- Appointment & Clinic Scheduling
- CalPM
- Managed Service Organization (MSO)
- RadPlus
- ScriptLink
- Crystal Reports
- Widgets
- Site-Specific Modeling
- Modeled Form Configuration
- Data Conversion
- General System Administration
Add-On Solutions
- OrderEntry
- OrderConnect
- ProviderConnect
- RxConnect
- Perceptive
- myHealthPointe / myHealthPointe 2.0
- MobileConnect / CarePOV Clinician
- KPI Dashboard
- State Reporting
- Care Connect Solutions
- Web Services & Integration Support
- myAvatar GL
- Executive Reporting System (ERS)
Let's build something exceptional together.
Joxel offers experienced, expert assistance throughout every phase of your journey. Reach out to start the conversation.