Healthcare Consulting

EHR Support & Configuration

Extend Your Team with Experienced EHR Specialists

Whether you need ongoing application support, assistance with a specific configuration initiative, or additional resources during an implementation or optimization project, Joxel provides flexible EHR consulting services tailored to your organization’s needs.

Our consultants bring hands-on experience across leading healthcare platforms and can serve as an extension of your team, provide specialized expertise for targeted initiatives, or deliver fully outsourced EHR support services.

Flexible Support. Deep Expertise. Practical Solutions.

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Support Models Designed Around Your Needs

Outsourced EHR Support

Need additional support but don't have dedicated internal resources? Joxel can serve as your organization's EHR support team by providing:

  • Application administration
  • User support and troubleshooting
  • Security and user management
  • Workflow enhancements
  • Reporting assistance
  • Vendor coordination
  • System maintenance and optimization
  • Ongoing operational support
Support Models Designed Around Your Needs

Configuration & Enhancement Services

Need help with a specific project or system change? Our consultants can assist with:

  • Forms and documentation configuration
  • Workflow design and optimization
  • Clinical and operational enhancements
  • Billing and revenue cycle configuration
  • Reporting and dashboard development
  • New functionality implementation
  • Regulatory and compliance updates
  • System upgrade support
Support Models Designed Around Your Needs

Staff Augmentation

Need temporary expertise to support existing initiatives? Joxel can provide experienced consultants to supplement your team during:

  • EHR implementations
  • Optimization projects
  • Upgrade efforts
  • Resource shortages
  • Backlogged enhancement requests
  • Strategic transformation initiatives

Common Challenges We Help Solve

  • Limited internal EHR resources
  • Vacant application administrator positions
  • Growing configuration backlogs
  • Workflow inefficiencies
  • Reporting challenges
  • User adoption concerns
  • System enhancement requests
  • Support needs that exceed vendor capabilities

Platform Expertise

Our consultants provide support and configuration services across leading healthcare platforms, including:

  • Epic
  • Cerner
  • myAvatar
  • myEvolv
  • myInsight

And related healthcare technology solutions, reporting tools, integrations, and operational workflows.

Why Joxel?

Unlike traditional staffing firms or technical consultants, Joxel combines deep EHR expertise with real-world healthcare operations experience.

Our team understands how technology impacts clinicians, finance teams, leadership, and day-to-day operations. Whether you need project-based assistance, platform expertise, or a long-term support partner, we help organizations maximize the value of their EHR investment.

GUIDING CHANGE. DELIVERING VALUE.

Let's build something exceptional together.

Joxel offers experienced, expert assistance throughout every phase of your journey. Reach out to start the conversation.