Behavioral Health Software

PresencePro

Streamline Census Tracking and Per Diem Billing

PresencePro is a configurable, scalable application built to solve a recurring problem The Joxel Group saw across clients running multiple EHRs, including myAvatar: rigid systems that can’t flexibly handle census tracking and bed management.

Instead of forcing organizations into costly third-party integrations or manual workarounds, PresencePro integrates directly with the EHR to streamline census tracking and per diem billing across inpatient, outpatient, and day programs.

The Industry Challenge

Industry Challenges

Behavioral health programs run into the same operational barriers again and again.

Outpatient & Day Program Tracking

Many EHRs only track inpatient attendance, leaving outpatient and day programs unsupported.

Leave & Respite Billing Complexity

Tiered, payor-specific reimbursement rates are difficult to configure and easy to get wrong.

Manual Attendance Recording

Paper-based, manual updates slow staff down and invite errors.

Limited EHR Flexibility

Rigid systems can't flexibly handle census tracking and bed management.

What It Does

Key Features

Intuitive Attendance Logging

Real-time client status updates for attendance, per diem, and duration-based services.

Staff-to-Client Ratio Support

Tracks attendance against required staffing levels for compliance.

Configurable Billing Rules

Adapts to payor-specific and program-specific billing structures.

Bidirectional EHR Integration

Keeps data accurate and consistent across systems.

In-EHR User & Application Configuration

Manages roles and access without added administrative overhead.

Single Sign-On via Microsoft Entra

Secure authentication with no extra credentials.

Clinical Operations

Built Around How Your Programs Actually Run

PresencePro captures per diem and duration-based services no matter the program type, and shows every active client by program and site. Staff get quick, real-time status updates instead of chasing paper.

Challenge & Solution

How PresencePro Solves Industry Challenges

Where traditional EHRs fall short, PresencePro fills the gap.

Challenge
PresencePro Solution
Outpatient & Day Programs
ChallengeMany EHRs only support inpatient attendance.
PresencePro SolutionCaptures per diem or duration-based services regardless of program type.
Leave & Respite Billing
ChallengeTiered payor reimbursement rates are hard to configure.
PresencePro SolutionFully configurable custom billing rules aligned to payor structures.
Real-Time Attendance
ChallengeMany EHRs rely on manual, paper-based updates.
PresencePro SolutionDisplays all active clients by program and site for quick, real-time updates.
Flexible Billing
ChallengeDiverse billing models are hard to support in one system.
PresencePro SolutionConfigurable rules adapt to payor and program structures.
EHR Synchronization
ChallengeData drifts out of sync between systems.
PresencePro SolutionBidirectional EHR integration keeps data accurate and consistent.
Business Impact

Core Benefits

Reduced Administrative Burden

Cuts manual workarounds and the busywork that slows staff down.

Improved Data Accuracy

Keeps records consistent and reduces billing errors.

Fewer Billing Errors

Configurable rules apply the right rate the first time.

Configurable Billing Models

Supports diverse payor and program billing structures.

Enhanced Staff Productivity

A user-friendly interface helps staff work faster.

Seamless EHR Integration

Integrates directly with your existing EHR.

Better Compliance

Tracks attendance against required staffing levels.

Scalable Healthcare Solution

A configurable, scalable application that grows with you.

The Process

How PresencePro Works

From attendance to accurate billing, all in sync with your EHR. Hover any step to see what happens.

  1. 01

    Client Attendance Recorded

    Staff log client attendance in real time.

  2. 02

    Status Updated in Real Time

    Each client's status updates instantly across the program.

  3. 03

    Billing Rules Applied

    Configurable rules apply the right per diem or duration-based charge.

  4. 04

    Data Synchronizes with the EHR

    Information flows back into the EHR through bidirectional integration.

  5. 05

    Accurate Billing & Reporting

    Clean data means accurate billing and reliable reporting.

One Source of Truth

Accurate Data, End to End

Because PresencePro syncs both ways with the EHR, attendance and billing data stay consistent everywhere. Less manual entry, fewer errors, and reporting your team can trust.

Why PresencePro

Why Healthcare Organizations Choose PresencePro

PresencePro brings census tracking, attendance, and per diem billing together in one configurable application, working inside the EHR you already run.

  • Reduces administrative burden and manual workarounds
  • Improves data accuracy and reduces billing errors
  • Supports diverse billing models and attendance needs
  • A user-friendly interface that enhances staff efficiency
  • Integrates seamlessly with existing EHR systems
  • Configurable and scalable for programs of any size
GUIDING CHANGE. DELIVERING VALUE.

Learn More About PresencePro

Talk to The Joxel Group about PresencePro and how it can streamline census management, attendance tracking, and per diem billing across your programs.