Client Testimonials

Brown County
Brown County, Wisconsin
Since 2015, I‘ve worked with the Joxel Group, LCC. They were instrumental in our implementation of myAvatar, and provided invaluable assistance with Revenue Cycle Management and custom report writing. Joxel resources actually listen and take the time to fully understand the project’s complexity and help figure out the customer’s root needs. They’ve provided quality leadership, support and project management knowledge at all times, and have provided trustworthy, superior service that is often promised, but rarely delivered in today’s world!
— Lisa Sperbeck, Systems Analyst
Fond du Lac County
Fond du Lac County, Wisconsin
We brought the Joxel Group, LLC on board to assist with of implementation of myAvatar in 2016. Joxel took their time to gain a deep understanding of our current state to understand our requirements for our new EHR. Joxel not only walked us through our implementation but they trained our staff to ensure we were able to support myAvatar in the future. Since our myAvatar implementation, we have continued to contract with Joxel because they continuously add value throughout our agency. Their creative problem solvers and their innate ability to understand our unique needs and quickly translate them into an end user friendly solution is remarkable. We couldn’t ask for better support or partner!
— Stacie Basler, Assistant Finance Director
Lutheran Social Services
Lutheran Social Services of Wisconsin & Upper Michigan, Inc
The Joxel Group is a trusted advisor and strategic partner to LSS. Our partnership started with Joxel conducting an IT assessment and evolved into helping us implement key assessment recommendations relating to IT governance, standardization of processes, and enhanced utilization of our Electronic Health Record. Joxel knows what it takes to effectively implement change through focusing on people, processes, and systems. They bring expertise, innovation, follow through, and results. We also value Joxel for their focus on corporate social responsibility and service to the community.
— Michelle Naples, Chief Integration Officer
Milwaukee County
Milwaukee County Employees’ Retirement System
We have been working with Joxel for over a decade and it has been a pleasure working with them. They have consistently provided high-quality, timely work which has allowed our team to make incredible progress on our major IT projects. We truly value the partnership we have with the Joxel team and have been pleased with their flexibility and commitment to our needs.
— Erika Bronikowski, RPS Director
Sauk County
Sauk County Department of Human Services
Sauk County DHS has utilized Joxel’s expertise in a variety of ways. From providing a systems health check, to implementing the treatment plan to training of staff and writing reports. Joxel listens to the needs of the agency and staff and delivers an end product that reflects that. Joxel is easy to work with and is available even after the project is done. Our agency highly recommends Joxel and their staff.
— Stephanie Box, Business and Administrative Services Manager
Sauk County
Sauk County Department of Human Services
I can’t express my appreciation enough for the training I received through Joxel. The staff has a high level of knowledge and experience working in MyAvatar. As a new user, I felt at each session I received training at a level I could learn from and most importantly retain. I was provided with excellent training documents and tools created by Joxel that have been useful to me as well as my peers. The support from Joxel has continued even after the trainings are over. I look forward to working with the Joxel team on our upcoming projects.
— Penny Janechek, Data System Paraprofessional
Waukesha County
Waukesha County Department of Health and Human Services
The Joxel Group has proven themselves as a valuable IT consulting partner to Waukesha County Government and a key partner of the Health and Human Services Department. We recognize that the understanding of the customer needs is integral to our continued success, and The Joxel Group has done a great job of going the extra mile to thoroughly understand our culture, business requirements and the challenges we faced during all stages of the Core Enterprise Project. They were a very focused and talented team responsible for completing a full review of all systems to optimize the current environment and aligning services to the new programs. We are happy to have found a strong IT service consultancy organization to support our continued growth in providing outstanding healthcare services to county constituents. We highly recommend the Joxel Group if you are looking for top talent.
— Donn Hoffmann, PMO and Public Safety Systems Manager and Sandra Masker, IS Coordinator/Acting HIPPA Security and Privacy Coordinator
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