News

Celebrating Success: Client Testimonial from Hope Services

At Joxel, we pride ourselves on our commitment to excellence and client satisfaction. It is with great pleasure that we share a heartfelt testimonial from one of our valued clients, Hope Services. Since 2021, our collaboration has been marked by successful projects and mutual respect. Below is a letter from Anna Fernandez, Director of Behavioral Health Services at Hope Services, highlighting our contributions to their organization. We are incredibly proud of the trust and confidence that Hope Services has placed in us. Our team at Joxel remains dedicated to providing top-tier service and innovative solutions to all our clients. We look forward to continuing our partnership with Hope Services and supporting their vital work in the community. Check out our...

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Joxel Spotlight – Kue Yang

Kue Yang is a Project Coordinator, and the newest member of our Joxel Family. Kue joins us with a wealth of experience and expertise that will undoubtedly enhance the services we provide to our clients. His dedication to delivering exceptional results and ensuring client satisfaction aligned perfectly with our commitment to excellence! Let's get to know about Kue.. What prompted you to go into the Healthcare Industry? I've always loved the Healthcare Industry and my background is in IT Project Management. It's a great marriage! How has your previous healthcare experience helped you in your current role at The Joxel Group? Knowing healthcare jargons definitely help break the language barriers! If you could describe yourself in three words, which three...

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After the Holidays: A Melancholic Season

Halloween, Thanksgiving, Christmas, and New Year’s Eve! Fantastic food, friendly fellowship, all objectively ostentatious and adjectively magnanimous moments of the year. And yet the posthumous period is abjectly oppressive for it’s lack of pinpoints of joy and splendor. Because of this, Seasonal Affective Disorder tends to rear it’s ugly head in the period following the holidays alongside a surge in suicidal ideation. The vacuum of obvious festivities is felt in full, and many people (3% of the general population sans pre-existing mental health disorders and roughly 20% of the population with major depression and/or bipolar disorder) suffer from this variably debilitating issue. As a layman who does suffer from Seasonal Affective Disorder (SAD), the only guidance I can offer is...

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Gen Z, Millennial & ADHD: The beginning

When you work in close knit team, you tend to learn traits and details about one another; significant others names, pets, favorite foods, etc. But in the workplace, it is rare to know your colleagues beyond a superficial level. At Joxel, we are not only a team – we are a family. We argue (constructively), we know each other's kids’ events, and we celebrate each other accomplishments. This provides an environment that allows all of us to talk about almost anything. Openly, honestly, and without judgement. A few months ago, the topic of Attention Deficit Hyperactivity Disorder (ADHD) came up. We found that two of us struggle with ADHD. After many discussions, we discovered some of our struggles are different,...

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Joxel Spotlight – Nicki Maslanka

We present the second Joxel Video Spotlight featuring Nicki Maslanka, our genius Revenue Cycle Director. Nicki has been with Joxel for just over 5 years and in that time has brought clarity and satisfaction, not to mention greater revenue, to many clients! Please enjoy the interview and look forward to more content coming soon! [embedyt] https://www.youtube.com/watch?v=UZiFN8bSD-Q[/embedyt]

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Joxel Spotlight – Brianna Owen

As the first Joxel Video Spotlight, we present Brianna Owen, a brilliant Business Analyst who has been with Joxel for roughly a year now. As you can plainly see, she brings wit and laughter to the team, and does so with a better sense of style than most of us! Please enjoy the interview and look forward to more content coming soon! [embedyt] https://www.youtube.com/watch?v=nhVQryu3P7M[/embedyt]

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“Just a Thought”

People make decisions daily. What to wear, where to eat, which task to start first, what to say, and how to respond, just to name a few. Regardless of where you lay your head at night, the first decision of the day is whether to get out of bed. Why do you decide to get out of bed? What pushes you to do so? As morning arrives and you begin to stir, you lay there with your eyes open, or with your eyes closed. You lay there, partially awake, and then it happens. What happens you ask? Thoughts and questions happen. Thoughts and questions begin bouncing around in your head and these thoughts and questions, typically fall into two categories:...

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Vaccinated? Back to the Office!

Vaccinated? Back to the Office!   With vaccination statistics rising and inoculation allowing most of us to return to a level of pre-COVID normality, we find ourselves facing a new albeit minor crisis; how to reintegrate back into office culture and public life at large. While this may seem like a simple adjustment, the transition will prove more difficult than one might assume, due to a variety of health concerns, both physical and behavioral. COVID-19 has changed our cultural approach in a variety of ways; we find ourselves collectively more aware of viral transmission then ever before and are subsequently wary of close, personal interaction sans masks. This proves problematic due to the reduction in ability to read faces and...

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The Benefits of Data Warehouses

The Benefits of Data Warehouses   Data is one of our client’s most important resources and thus, the maintenance of a secure, optimized, scalable, integrated and accessible system should be the highest priority.  Integrating data from various sources available to an organization will assist in performing analysis and reporting, as well as to accelerate business growth and help Leadership analyze past, present and future state. Let us discuss the journey of fictional healthcare organization HealthABC into a Data Warehouse standard. HealthABC offers a variety of Health Care, Behavioral Health, Substance Abuse, Case Management and Homeless Outreach programs to some of city’s most vulnerable patients. These programs use separate systems to track different types of data for disparate purposes; this makes reporting and...

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Joxel Spotlight – Neel Eswara

Neel Eswara

Eswara (Neel) Neelakantan is one of our senior team members. Neel has been with The Joxel Group for 12 years. Neel has a diplomatic approach that is infectious. We can always count on Neel to make sure all sides of a situation are carefully explored. This diplomatic approach enhances his ability to listen, understand, execute, and surpass a client’s expectation. Complementing this diplomatic approach is a wealth of people, technical, and analytical knowledge. Here are a few more tidbits about our team’s “honorary” diplomat: What prompted you to go into the Technology industry? Growing up, I loved math and creative thinking. When I was introduced to the computer, it helped me to further explore my areas of interest. I am...

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